COVID-19 Update - May 15, 2020 - As of May 18, 2020 HCU's business hours will be expanding as we begin the process of a gradual reopening. The Holyoke and Feeding Hills Drive-thru hours will be: Mon. - Fri. 9:00 am - 4:00 pm and Sat. 9:00 am - 12:00 pm. The West Springfield branch and drive-thru will remain closed until further notice. If you wish to meet with a Member Service Representative at either of our branches, please call for an appointment. For Holyoke, call Sharon Carter at 413-341-0133. For Feeding Hills, call either Marjorie Letaez or Beth Cook at 413-278-6840. We thank you for your understanding and your continued patience!

Coronavirus Update - March 18, 2020

Posted: Mar 18, 2020

To Our Valued Members:

 The health and safety of our members and employees is our top priority. Holyoke Credit Union is committed to joining the effort to reduce the spread of the COVID-19 virus. To that end, please note the following changes which are EFFECTIVE IMMEDIATELY:

 We have closed our branch lobbies to member traffic and will serve members via the Drive-up window, ATM, online, mobile and telephone banking services. HCU’s lobbies will be open for limited in-person transactions by appointment only for those transactions unable to be completed at the Drive-up.

The HCU Member Solutions Call Center is available to assist you with many transactions – dial 413-532-7007.

 Call Center hours:

 Monday – Friday         8:00 am – 8:00 pm

Saturday                      9:00 am – 1:00 pm

Sunday                        10:00 am – 2:00 pm

 HCU is here to meet your lending needs during these stressful times. Please call 888-305-8530 to apply by telephone.

 To be sure you receive the most up-to-date information, please ensure we have your current email address on file and follow us on Facebook and Instagram.

 For 109 years, Holyoke Credit Union has been a vital part of the communities where we live and work. We will continue to fulfill our mission as we work to ensure that in these difficult times our members, employees and the communities we serve are - truly not alone.

 Thank you for being a valued member.

 Sincerely,

 Michael E. Murphy
 President and CEO
 Holyoke Credit Union