The Holyoke and Feeding Hills lobbies are now open to limited traffic (Holyoke - 5 members & Feeding Hills - 3 members at any time). Masks are required and social distancing will be practiced. HCU's hours will remain the same, M - F 9am - 4pm, Sat. 9am - 12pm. The West Springfield branch will remain closed until further notice. If you wish to meet with a Member Service Representative, please call for an appointment. For Holyoke, call Sharon Carter at 413-341-0133. For Feeding Hills, call either Marjorie Letasz or Beth Cook at 413-278-6840. We thank you for your understanding while we implement this "new normal"!


Moving your recurring payments and direct deposits to your Holyoke Credit Union account has never been easier.

With ClickSWITCH, you’ll have your accounts moved in just minutes.

Switching your direct deposits and recurring payments to Holyoke Credit Union doesn’t need to be a hassle.

We’ve made it easier than ever with ClickSWITCH.

In just a few minutes, switch all your direct deposits and recurring payments to your new or existing account at Holyoke Credit Union. This eliminates the hassle of having to contact each business and helps to ensure that you don’t miss a payment during your account transition.

 How it works

1. Call us or visit us to get started

To get started, call 413-341-0133 or stop in to any branch today to receive your activation code. Login to ClickSWITCH and in a few simple clicks, you’ll activate the secure online solution.

2. Switch your direct deposits and recurring payments 

Use your old account to automatically find and switch all recurring transactions.

3. Get notifications as it works for you  

The solution does the work for you, receive real-time updates and get notified when it’s done.

Why use ClickSWITCH?

  • Change financial institutions without the hassle
  • Securely switch direct deposits and recurring payments in just a few minutes
  • No need to track down payments or fill out paperwork
  • Just a few clicks will save hours of time
  • Track switches and receive real-time switch notification
  • Initiate the closure of your previous account

Additional Capabilities

  • SwitchTRACK Code: Use for login, tracking switch activity and completing the switch process.
  • Switch Assist: Allows you to login to your old financial institution to access your existing account, see recurring payments and switch those accounts over to your new or existing account.
  • Easy Set-up: Account data will be automatically populated into the ClickSWITCH portal. Just click on which billers you'd like to switch and ClickSWITCH takes care of the rest, sending completed account switch forms and a copy of a voided check directly to billers.
  • Switch Status: Enables you to easily track payments you want to transition to a new account.
  • Switch Summary: The ClickSWITCH portal allows you to view a listing of all switches currently in progress and details regarding each switch. The Switch Summary will also let you know if additional action is needed from you and confirm when a switch has been successful.
  • Account Closure: Easily initiate closure for previous external accounts once the switch process is complete.

Already have an activation code?