All HCU branches will be closed on Wednesday, November 11th in observance of Veterans Day. ATMs, online banking, and the HCU mobile app are available 24/7.
Fraud Alert: Scammers may be impersonating Holyoke Credit Union using spoofed phone numbers to obtain personal information. We will never call to ask for sensitive personal information. If you're unsure whether a call is legitimate, hang up and contact us directly at 413.532.7007.

Important Security Message

Posted: Dec 04, 2023

Dear Members,

We wanted to make you aware of a security incident affecting many credit unions across the nation.

Please note: This incident does/did not impact HCU as we do not utilize, nor have we ever utilized, any of these business partners.

This past weekend, it was announced that FedComp, a data processing company owned by Trellance, along with their subsidiary Ongoing Operations, was a victim of a ransomware attack. The announcement included information about a national system outage affecting those same companies.

We take the security of your private information seriously and are always working to keep it safe. While we do not have any additional information beyond what was shared in the media, please feel free to contact us with any questions.

Thank you.