Important Security Notice: Fraudsters are contacting members and pretending to be from the Holyoke Credit Union-even using our phone number (413) 532-7007 to make the call appear legitimate. They are falsely claiming there is “potential fraud” on your account to obtain sensitive information. Holyoke Credit Union will never request personal or confidential information through unsolicited calls, texts, or emails. If you receive a suspicious call, text, or email, do not respond. Please call our member service department directly at 413-561-9600.

Member Solutions Call Center

Holyoke Credit Union is happy to announce that our Member Solutions Call is now open 24/7, seven (7) days a week!

With this service we hope to:

  • Answer all calls, questions or problems in a timely manner
  • Better serve our members
  • Make your banking experience with HCU the most convenient possible

Just call 413-532-7007 as usual and your call will be answered promptly, your issue immediately solved or directed to the appropriate department. 

Call us when you need us!   We look forward to serving you!