At Holyoke Credit Union protecting our members information is our top priority. We will never ask for any personal information such as account or debit card numbers, online banking log-in credentials or PIN numbers. Never give out your personal financial information in response to an unsolicited phone call, text or email, no matter how official it may seem. If you ever have any doubts as to the validity of these communications, please call us directly at 413-561-9600.

Member Solutions Call Center

Holyoke Credit Union is happy to announce that our Member Solutions Call is now open 24/7, seven (7) days a week!

With this service we hope to:

  • Answer all calls, questions or problems in a timely manner
  • Better serve our members
  • Make your banking experience with HCU the most convenient possible

Just call 413-532-7007 as usual and your call will be answered promptly, your issue immediately solved or directed to the appropriate department. 

Call us when you need us!   We look forward to serving you!